Contact support
How to reach a person at Due Gooder, and when to expect a reply.
If the fixes haven't sorted it, write to us — we'd rather hear about it than have you guess. Everything below goes through support@duegooder.com.
Email us
Send your message to support@duegooder.com from whatever email you use. There's no form to fill in first.
The support button in the app
Once you're signed in, a round message button sits in the bottom-right corner of the app. Its label reads Contact support.
Choose the round message button in the bottom-right corner.
A small box opens and says "For support, please email support@duegooder.com and we'll answer within 24 hours."
Choose Copy support email to put the address on your clipboard — you'll see "Support email copied" — or Open email app to hand the address to the email app your device is set up to use. If nothing opens, copy the address instead. The address in the box is a link as well, and Close puts the box away.
Write the email and send it. The box doesn't send anything itself, so we only hear from you once your email app sends the message.
If you can't sign in, email us instead
The sign-in page has a Contact support button in the top right, shown as an icon on a narrow screen. Right now, choosing it drops you back on the sign-in page without showing any support details. Email support@duegooder.com from any email app instead.
What to expect
The support box says we'll answer within 24 hours. The reply comes back to your email — there's no support inbox inside Due Gooder to check, and nothing about your message shows up on your dashboard.
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Last updated August 24, 2026